Job Description *Handling a team of 70+ advisors *Collating & analyzing performance data for all process on weekly, fortnightly & monthly basis. *Monitoring individual performance *Conduct Vitality Trainings for process *Maintaining CSAT & Quality in reqd level Keywords: operations manager,team manager,team operations manager,team manager ops Desired Candidate Profile *Graduate with 5+ yrs of exp *Shd [...]
Tag archives for TECHNICAL SUPPORT jobs
Team Manager Operations 2 Opening(s) (Tech,Customer Service) with Leading BPO
Sr Manager Operations – Leading BPO Company at mumbai
Experience: 8 – 13 Years Location: Mumbai Education: UG – Any Graduate – Any Specialization PG – Any PG Course – Any Specialization Job Description To assist and direct Operations Managers and Assistant Managers to ensure meeting client/program goals. Manages and coordinates all activities of the Operations department to ensure that the (client) goals are [...]
QUALITY ANALYST/ BPO /CALL CENTER/CUSTOMER SERVICE for JM Global solutions
Job Description ROLE:QUALITY ANALYST SALARY Band – (4,25,000 +10,000 RETENTION BONUS) SHIFTS: DAY/U.S SHIFT IMMEDIATE REQUIREMENT: CALL UP NEHA-7829336202 Keywords: CALL CENTER, CUSTOMER SUPPORT, QUALITY ANALYST ,CSR, TSR ,SENIOR CUSTOMER SUPPORT REPRESENTATIVE,CUSTOMER CARE, TEAM LEADER ,COLLECTIONS ,SALES, MARKETING ,T.L,ACTING LEAD,SME,TEAM MANAGER, MORTGAGE,COLLECTIONS ,Q.A,QUALITY ANALYST Desired Candidate Profile Please Note: N eed to have good communication [...]
Telecaller/ Customer Care Executives 80 Openings
Servico BPO Services Pvt. Ltd. Job Description Inbound /Outbound Attractive salary Earn good incentives General Shifts. pickup & drop facility from nearest station. Candidate should not have regular college if pursuing further education. If interested walk-in at the below mentioned address. Desired Candidate Profile Age 18-35 yrs Minimum SSC/HSC pass Good communication skills [...]
Customer Service Representative ( CSR ) for Voice in international BPO 25 Opening(s)
Job Description Handling UK Customers. Keywords: customer service representative, csr , bpo , voice, ITES, customer service , operations Desired Candidate Profile Very Good Communication (verbal & written), Goal oriented, Self Motivated. Company Profile SLEVIN is a Pune based company located at a prime location.We have Uk and Us campaign, We have employees in the [...]
HIRING QUALITY ANALYST!BPO/CALL CENTER/CUSTOMER SERVICE
JM Global solutions Job Description ROLE:QUALITY ANALYST SALARY Band – (4,25,000 +10,000 RETENTION BONUS) SHIFTS: DAY/U.S SHIFT IMMEDIATE REQUIREMENT: CALL UP NEHA-7829336202 Desired Candidate Profile Please Note: N eed to have good communication skills as they will be interacting with clients in the US They should have good stability. Min 2YRS EXP IN MORTGAE IS [...]
CUSTOMER SUPPORT EXECUTIVE 60 Opening(s)
CUSTOMER SUPPORT EXECUTIVE 60 Opening(s) Job Description Graduates/Under graduate with 0-4 year Exp. in International call center. Should be comfortable working in night shift. Should have excellent communication skills both written and verbal. Ability to communicate effectively through Emails and Phone. Keywords: CUSTOMER SUPPORT EXECUTIVE, TELECALLER, CUSTOMER CARE EXECUTIVE Desired Candidate Profile Candidates should have [...]
Customer Care Executive for International BPO Spice BPO Service Ltd
Job Description Open Position – Associates / Sr. Associates / Lead Desired Candidate skills – International Outbound Sales Excellent Communication Experience – 2yr – 6yrs Salary – upto 50k depending on present salary & year of experience. It’s a US process, Shift Timings 5:30 P.M. to 1:30 A.M. and then 1:30 A.M. to 9:30 A.M. [...]
Spice BPO Service Ltd hiting Customer Care Executive for International BPO
Spice BPO Service Ltd hiting Customer Care Executive for International BPO Experience: 2 – 6 Years Location: Noida Education: UG – Any Graduate – Any Specialization PG – Any PG Course – Any Specialization Industry Type: BPO/ITES Role: Associate/Sr. Associate -(NonTechnical) Functional Area: ITES/BPO/KPO, Customer Service, Ops. Open Position – Associates / Sr. Associates / [...]
Reliance BPO recruits Semi-Technical Support Executive-Customer Service
Reliance BPO is part of reliance companies, having more than 15000 employees on board operating from 2 locations ie, Mumbai and Chennai providing customer care services in the areas of Telecom, Banking and Financial services, Media & Entertainment and Utilities. Designation Semi-Technical Support Executive-Customer Service Job Description Reliance BPO is part of reliance companies, having [...]