Experience: 1 – 6 Years Location: Noida Education: UG – Any Graduate – Any Specialization Job Description 1. Audit transactions for Inbound & Outbound up selling operations. 2. Audit calls and coach on new up selling techniques. 3. Escalate patterns or serious performance issues. 4. Report the scores and provide detailed feedback on the strengths [...]
Tag archives for Call center jobs
QUALITY ANALYSTS – INBOUND UP SELLING PROCESS – 4 Opening (s) at IENERGIZER (Granada Services Ltd)
category: Call Center Jobs
Walk In For Day Shift Process @ Ienergizer 30 Opening (s) Recruitment IENERGIZER (Granada Services Ltd)
Job Description 1. Handling customer queries and providing information as per defined standards. 2. Effective redressal of all customer complaints and providing solutions. 3. Educating customers about the product/service. 4. Resolve customer queries within the assigned TAT. 5. Adhere to the Login hrs & maintain the desired AHT Levels. Date and Timing : Date : [...]
category: Call Center Jobs
Team Manager Operations 2 Opening(s) (Tech,Customer Service) with Leading BPO
Job Description *Handling a team of 70+ advisors *Collating & analyzing performance data for all process on weekly, fortnightly & monthly basis. *Monitoring individual performance *Conduct Vitality Trainings for process *Maintaining CSAT & Quality in reqd level Keywords: operations manager,team manager,team operations manager,team manager ops Desired Candidate Profile *Graduate with 5+ yrs of exp *Shd [...]
category: Call Center Jobs
Sr Manager Operations – Leading BPO Company at mumbai
Experience: 8 – 13 Years Location: Mumbai Education: UG – Any Graduate – Any Specialization PG – Any PG Course – Any Specialization Job Description To assist and direct Operations Managers and Assistant Managers to ensure meeting client/program goals. Manages and coordinates all activities of the Operations department to ensure that the (client) goals are [...]
category: Call Center Jobs
QUALITY ANALYST/ BPO /CALL CENTER/CUSTOMER SERVICE for JM Global solutions
Job Description ROLE:QUALITY ANALYST SALARY Band – (4,25,000 +10,000 RETENTION BONUS) SHIFTS: DAY/U.S SHIFT IMMEDIATE REQUIREMENT: CALL UP NEHA-7829336202 Keywords: CALL CENTER, CUSTOMER SUPPORT, QUALITY ANALYST ,CSR, TSR ,SENIOR CUSTOMER SUPPORT REPRESENTATIVE,CUSTOMER CARE, TEAM LEADER ,COLLECTIONS ,SALES, MARKETING ,T.L,ACTING LEAD,SME,TEAM MANAGER, MORTGAGE,COLLECTIONS ,Q.A,QUALITY ANALYST Desired Candidate Profile Please Note: N eed to have good communication [...]
category: Call Center Jobs
Telecaller/ Customer Care Executives 80 Openings
Servico BPO Services Pvt. Ltd. Job Description Inbound /Outbound Attractive salary Earn good incentives General Shifts. pickup & drop facility from nearest station. Candidate should not have regular college if pursuing further education. If interested walk-in at the below mentioned address. Desired Candidate Profile Age 18-35 yrs Minimum SSC/HSC pass Good communication skills [...]
category: Call Center Jobs
Customer Service Representative ( CSR ) for Voice in international BPO 25 Opening(s)
Job Description Handling UK Customers. Keywords: customer service representative, csr , bpo , voice, ITES, customer service , operations Desired Candidate Profile Very Good Communication (verbal & written), Goal oriented, Self Motivated. Company Profile SLEVIN is a Pune based company located at a prime location.We have Uk and Us campaign, We have employees in the [...]
category: Call Center Jobs
HIRING QUALITY ANALYST!BPO/CALL CENTER/CUSTOMER SERVICE
JM Global solutions Job Description ROLE:QUALITY ANALYST SALARY Band – (4,25,000 +10,000 RETENTION BONUS) SHIFTS: DAY/U.S SHIFT IMMEDIATE REQUIREMENT: CALL UP NEHA-7829336202 Desired Candidate Profile Please Note: N eed to have good communication skills as they will be interacting with clients in the US They should have good stability. Min 2YRS EXP IN MORTGAE IS [...]
category: Call Center Jobs
CUSTOMER SUPPORT EXECUTIVE 60 Opening(s)
CUSTOMER SUPPORT EXECUTIVE 60 Opening(s) Job Description Graduates/Under graduate with 0-4 year Exp. in International call center. Should be comfortable working in night shift. Should have excellent communication skills both written and verbal. Ability to communicate effectively through Emails and Phone. Keywords: CUSTOMER SUPPORT EXECUTIVE, TELECALLER, CUSTOMER CARE EXECUTIVE Desired Candidate Profile Candidates should have [...]
category: Call Center Jobs
Customer Care Executive for International BPO Spice BPO Service Ltd
Job Description Open Position – Associates / Sr. Associates / Lead Desired Candidate skills – International Outbound Sales Excellent Communication Experience – 2yr – 6yrs Salary – upto 50k depending on present salary & year of experience. It’s a US process, Shift Timings 5:30 P.M. to 1:30 A.M. and then 1:30 A.M. to 9:30 A.M. [...]
category: Call Center Jobs