Experience: 1 to 4 yrs.
Education: UG – Any Graduate
Location : Delhi/NCR
Job Description
To conduct Voice and Accent training and Process Training,
To conduct TNA and facilitate sessions for new recruits on modules like, business writing, telephone etiquette, soft skills, U.S and U.K accent trainings and Culture sensitization etc.
To facilitate induction batches for new employees following company Training Manuals
Conduct TNA on timely basis and prepare, develop and schedule training batches to ensure continual up skilling of staff
Provide floor support as per requirements
Collect and compile batch feedback from Operations for batches that have gone live
Propose modification of the content for the approval of the Training Manager
Generate Training quality scores and prepare and maintain reports pertaining to training
Walk in Interviews:
Contact Person : Jayant , Amrita
Contact No. : 9560344663, 9582363241
Date : 27th -30th, December 2011
Time : 11am-4pm
Venue : A 37, Sec 60 Noida.
Desired Candidate Profile
* Excellent communication skills
* Analytical Skills
* Presentation Skills
* Coaching Skills
* Interpersonal Skills
*Should have minimum 1year of experience in training in an international campaign
Company Profile
iEnergizer is one of the most progressive International Call Centers in Asia Pacific region, located in Noida near New Delhi, India. It undertakes Business Process Outsourcing (BPO) projects in voice based & web based processes as well as provides back office support in Finance, Banking , HR , Claims processing – Insurance, Healthcare etc to leading Fortune 500 companies around the world. iEnergizer makes use of the latest state-of-the-art infrastructure with world class standards in networking like earth station, IPLCs to provide instant connectivity to it’s global customers through calls, e-mails, chat etc.
Since its inception, iEnergizer has delivered on a business strategy that focuses on selected customer service based, process oriented industries. While defining its business charter, iEnergizer compared the operational background of its key management talent against top industry verticals and aligned itself with those most suited to benefiting from the iEnergizer value proposition.
Contact Details
Executive Name: Jayant , Amrita
Contact Company: Granada Services Pvt Ltd
Address: A-37, Sector-60 NOIDA,Uttar Pradesh, India 201301
Email Address: amrita.sharma@ienergizer.com,jayant.kurien@ienergizer.com
Website : http://www.ienergizer.com